Watch Philosophy

Kommentar des Käufers:

Watch took longer than expected but was offered at a great price.

Kommentar des Käufers:

Thanks

Kommentar des Käufers:

Price quoted on the site increased when I went to order. Surely the price quoted is what you pay. packaging was good however the delivery timescale was poor, I foolishly assumed that the dealer had the watch in stock, and because of the delay it missed my 75th Birthday (the watch was a gift from the family.)

Kommentar des Käufers:

-

Kommentar des Käufers:

I’d like to give a good review but can’t. Communication was poor and I had to chase watch Philosophy at every stage. The order ended up being 8 weeks later than promised and a number of delivery dates were missed, Frankly the saving on the watch was not worth the hassle I had getting it. I can’t recommend Watch Philosophy or indeed the Chrono app way of purchasing watches. Back to the old fashioned way in future.

Kommentar des Käufers:

Teilweise keine Rückmeldung. Wenig Kunden- und Serviceorientiert. Profitoptimiert. Würde dort keine Uhr mehr kaufen.

Kommentar des Käufers:

Due to multiple issues out of our control, the watch was delayed. I had to email multiple times to chase this up to find out what was happening, despite the delay being a huge inconvenience for me. Eventually one of the team contacted via phone. Options were discussed about ways to discount for this inconvenience, but it was poorly followed up on and multiple messages were not responded to. This resulted in no discount at all and ultimately a very rude email response from the dealer. The watch is lovely. The communication and customer service however, was hugely unsatisfactory.

Kommentar des Käufers:

Did order the wrong watch.

Kommentar des Käufers:

Led to believe watch is in stock, then it doesn’t arrive for a number of months

Kommentar des Käufers:

It took almost a month even if I was informed that would take 2 weeks.