Rent a Box Schmuck und Uhren AG

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Nice

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The communication and service dedication of the dealer have been very satisfactory. Questions were answered very quickly. As for the description of the watch, I would recommend to do something I did not do. Request some clearer pictures of the watch when the existent are not sharp enough . The watch I bought was advertised AS NEW, and maybe my standards for such a description are higher. I have had vintage refurbished Omegas, which were really like new, and I was a bit disappointed with the polishing of this one this time. Nevertheless the watch is good enough and I am satisfied with it.

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It was difficult at first attempt due to mis-understanding of shipping conditions. Things got sorted out and resolved at second attempt.

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Verpakking was prima. Verzending duurde te lang.

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Rask og grei transaksjon. Måtte bytte batteri til kr 300 før klokken virket

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Everything was as I’d hoped, much to my relief, as they didn’t respond to my email requesting more information. However, the watch was in perfect condition and it matched the picture and description.

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Ich bin mit der Uhr sehr zufrieden, lediglich die Zollformalitäten hätten ggf. einfacher sein können. Die Lieferung aus der Schweiz war schwieriger als die Lieferungen aus Asien und den USA.

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The watch I received is excellent. I am impressed the dealer offers a 2 year warranty on the item. I was disappointed it took nearly 2 months to arrive.

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Top Verkäufer. Leider reagiert er nicht auf Feedbacks per Email.

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Postage affected by Coronavirus disruption - delays out of control of dealer.

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Although the watch did not work out for us, their communications and processing of the order is top notch. As was the product.

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Overall I'm very pleased with the watch BUT... A strange experience with the purchase... After transferring payment and then later chasing the seller a few times to ship the watch, the communication went quiet and then I received a call to say the watch I'd purchased was no longer available and had been sold to another customer! I was offered an almost identical watch at the same price - The watch was the same ref, later year and was arguably a better example in better conditional and at a higher price. After thinking about it, I decided to continue and as I said am very pleased with what I got in the end. Unfortunately just a poor purchasing experience.

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Je regrette simplement de n'avoir eu aucune communication a partir du moment où j'ai demandé le retour car non conforme à la description. Les seules échanges que j'ai eus a partir de ce moment ont été avec ch24. Ch24 a été très efficace dans la gestion de ce retour.

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Communication initially slow, but very good later. Delivery timing slightly longer than expected. Watch in excellent condition, matching description.

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Le colis a été envoyé par colissimo et le dédouanement m’a coûté 559€ soit 20% du prix de la montre en plus que le vendeur a laissé entièrement à ma charge